Privacy

The plain-English version of how Shopbook treats data:

What we store. The data you and your team put into Shopbook — customers, vehicles, service records, scheduling, and billing — plus the account details needed to sign you in.

What we don't do. We don't sell your data, and we don't show ads. Your shop's records are visible to your team and to the customers you explicitly share links with — no one else.

AI features. When you use the assistant or estimate drafting, the relevant slice of your shop's data is sent to our AI provider to generate the answer, metered and capped. AI output is always reviewed by a person on your team before it becomes part of your records.

Deletion & export. Ask, and your data is exported or deleted. It's yours.

A formal privacy policy is being finalized and will replace this page. Questions — contact us.