Service records
Every job leaves a record. Forever.
Most systems treat a repair order like a receipt — print it, file it, forget it. Shopbook treats it like a chapter in the vehicle's story: photographed, signed off, and permanent.
A live service order — the timeline, the pipeline, and the money, on one screen.
Append-only
Written once. Never rewritten.
Record entries can be added but never edited or deleted — the same property that makes a logbook trustworthy. Every entry carries who wrote it, when, and whether a customer can see it.
- Photos, measurements, and notes logged from the bay as work happens
- Tech sign-offs attached to the exact step they completed
- Internal notes stay internal; customer-visible moments publish to their feed
Why append-only matters
A record you can quietly rewrite is a record nobody has to believe. Because Shopbook entries are permanent, the history behind a vehicle is evidence, not marketing — which is exactly why it moves resale value. Disputes end at the timeline: what was found, what was approved, what was done, in order, with photos.
Provenance
The history that sells the car.
Every vehicle gets a shareable provenance page — the documented work, the invested total, the photo gallery. Owners send it to buyers; buyers see a car with receipts.
- One link, safe to share: customer-visible entries only, never your financials
- Photo gallery and invested-to-date figure build automatically
- Follows the VIN — a new owner inherits the history, and your shop's name on it
1 timeline
per job — photos, sign-offs, approvals, and dollars in order
VIN-keyed
history follows the vehicle across owners and years
2 audiences
internal notes for the shop, published moments for the customer
Start writing records that outlive the job.
Free to start. Flat price. Unlimited users.